Jurnal Semesta Sehat (J-Mestahat)

Stigma di Kalangan Tenaga Kesehatan Terhadap Orang Dengan Gangguan Jiwa

2025-06-30T00:16:30+07:00

Stigma terhadap Orang dengan Gangguan Jiwa (ODGJ) dapat menghambat akses layanan kesehatan, kualitas perawatan, dan proses pemulihan. Penelitian ini mengevaluasi stigma di kalangan tenaga kesehatan serta menganalisis faktor sosiodemografi dan profesional yang mempengaruhi stigma tersebut. Penelitian ini menggunakan desain kuantitatif deskriptif dengan pendekatan cross-sectional, data dikumpulkan pada Oktober 2024 dari 62 tenaga kesehatan di Puskesmas dan Dinas Kesehatan di Kota Tangerang dan Kota Tangerang Selatan. Instrumen yang digunakan adalah CAMI-12, dengan analisis distribusi frekuensi, uji Independent T-test, dan ANOVA. Mayoritas responden adalah perempuan (75,8%), berusia <37 tahun (51,6%), perawat (50,0%), dan telah bekerja lebih dari 10 tahun (58,1%). Skor rata-rata CAMI-12 adalah 28,87 (SD=4,67). Hasil analisis menunjukkan bahwa jenis kelamin dan profesi berhubungan signifikan dengan stigma dan faktor pengecualian (p<0,05). Namun, usia, pendidikan, status pernikahan, lama bekerja, dan pengalaman menangani program kesehatan jiwa tidak menunjukkan hubungan signifikan. Stigma masih ditemukan di kalangan tenaga kesehatan, terutama berdasarkan jenis kelamin dan profesi, sehingga diperlukan pelatihan khusus untuk menguranginya. Penelitian lebih lanjut perlu dilakukan untuk mengidentifikasi faktor lain yang mempengaruhi stigma dan efektivitas strategi pengurangannya dalam layanan kesehatan di Indonesia.

gannya dalam layanan kesehatan di Indonesia.

Determinan Kepuasan Pasien terhadap Layanan Kesehatan di RSKB Columbia Asia Pulomas Tahun 2024

2025-06-30T00:16:14+07:00

Background: Hospitals, as public services, can damage their image if the service provided does not meet the public's expectations, as reflected in complaints through the mass media and social networks. One of the improvement efforts is through surveys to measure patient satisfaction. Research Objective: To identify the factors that affect patient satisfaction with healthcare services in the Inpatient Ward at RSKB Columbia Asia Pulomas in 2024. Method: A quantitative study with an analytical observational approach, using purposive sampling techniques and involving 106 respondents. Data was collected through questionnaires and analyzed with univariate, bivariate (chi-square test), and multivariate (multiple linear regression) analyses. Main Results: Based on the analysis of the five service quality dimensions (tangible, empathy, reliability, responsiveness, assurance), the average patient assessment of RSKB Columbia Asia's services was good to very good. The bivariate analysis showed that gender (p-value: 0.293), age (p-value: 0.124), length of stay (p-value: 0.124), and employment (p-value: 0.983) were not related to patient satisfaction. The multivariate analysis indicated that age had the greatest influence on patient satisfaction (beta: 0.295, p-value: 0.002). Main Conclusion: Both male and female patients tended to have similar levels of satisfaction, age differences were not the main factor affecting how patients rated healthcare service quality, length of stay did not directly affect patient satisfaction, and both employed and unemployed patients had relatively the same level of satisfaction. Recommendations: Hospital leadership should emphasize the importance of empathy in every aspect of service and set an example by interacting empathetically with both staff and patients.

Hubungan Faktor Individu terhadap Stres Kerja pada Pegawai PT PLN (Persero) UP3 Ternate

2025-06-30T00:15:58+07:00

In 2023, 49% of 1,8 million workers in the United Kingdom experienced stress, depression, and anxiety. This indicates that everyone who works can experience work-related stress. This study aims to analyze work-related stress among employees of PT PLN (Persero) UP3 Ternate, determined from the six aspects outlined in the Appendix of the Regulation of the Minister of Manpower of the Republic of Indonesia Number 05 of 2018. The study involved 30 respondents, representing the entire workforce. This research is a quantitative study with a cross-sectional design. The research method uses a survey, with a saturated sampling technique. The survey results show that the overall level of work-related stress felt by employees of PT PLN (Persero) UP3 Ternate is classified as moderate, with an average score of 15,91. The highest factor was related to quantitative workload, with a score of 17,6. A total of 27 respondents experienced moderate work stress. Based on the survey results, it can be concluded that there is a relationship between gender, the workload received, and work stress among employees of PT PLN (Persero) UP3 Ternate in 2024. Providing a balanced workload to all employees and delegating tasks according to their expertise can help reduce stress factors among employees of PT PLN (Persero) UP3 Ternate.